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Internships for customer support

Customer Support – Work from Home 2023 – Internship at Fyle

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Hello everyone, welcome to Twinkle Talks. In this article we have the details about Customer support Internships/jobs at Fyle.

About Fyle:

Fyle is a SaaS product startup based out of Bangalore are founded by startup veterans. We are building a first-of-its-kind expense management product for enterprises around the world. This company hiring since 2017.

Internship Details:

RoleCustomer Support
Work LocationWork from Home
Notification Released on 23-01-2023
Last date to apply06-02-2023
Duration3 months
StipendRs. 35,000/- per month
Customer support Internships Fyle


Selected intern’s day-to-day responsibilities include:

  • Manage customer queries on our support platforms (tickets and chats).
  • Respond and resolve support tickets within defined timelines.
  • Work with team members and others departments to close customer queries on time.
  • Manage customer feedback sourced via tickets, chats, NPS, or other channels.
  • Liaise with product and engineering teams to ensure on-time delivery of customer commitments.
  • Keep up to date with the latest product features and ensure we share the right details with our customers.
  • Contribute and enrich our self-help repository – write product help articles; create self-help videos; enrich user guides & FAQ, roll out onboarding packs, etc.,

Work Timings:

  • Willing to work the night shift (US hours).
  • 5 days a week.

Work Experience:

  • Minimum 6 months to 1 year maximum experience in a customer-facing role.

Skills Required:

  • Microsoft Excel
  • Client Relationship
  • Business Analysis

Who can apply:

Only those candidates who are:

  • Available for the work from home Internship/Job.
  • Available for duration of 3 months.
  • Have relevant skills and interests.
  • Can start the work from home Internship/Job between 23rd January 2023 and 27th February 2023.


  • Experience Certificate
  • Flexible work hours.
  • If your doing well during internship, you could join as a full-time employee. The working hours will be US time (night shift), please remember that.


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