Welcomes to Twinkle Talks. Today we have a new notification from Amazon company, regarding the role SDS Training Manager – Shipping & Delivery Support.

Key Job Responsibilities:

• Work with stakeholders to identify target audience, training needs and ensure training delivery against required training timelines.
• Manage a team of trainers, including their schedule, development and productivity.
• Coordinate and plan trainings such as new hire, cross training, refreshers, onboardings, upskill, launch trainings and any other types of trainings.
• Monitor, track and report on training completion and success metrics.
• Responsible for general administration associated with running training programs.
• Identify site-specific knowledge gaps through observations, focus groups, quality checks, and data analysis and propose specific training topics based on findings.

A day in the life:

on any given day you will do but not limited to the following activities:

• Ensure that training is tracked, recorded and reported to stakeholders.
• Coach and develop trainers.
• Identify knowledge gaps and fix them.
• Work with stakeholders to finalize training needs, duration and schedules.
• Work on global projects and attend meetings.
• Ensure that training processes are followed and adhered.

Basic Qualification:

• 4+ years of experience in the field of training delivery in a corporate environment.
• 2+ years of experience in successfully managing a team of trainers, and supporting their success and growth.
• Competent user level of Microsoft Office tools (Word, Excel, and Power Point)
• Excellent communication skills and the ability to work effectively with stakeholders and team members in a global environment.
• Demonstrated success and experience with planning and implementing trainings.
• Ability to work backwards from the needs of our customers and conduct training needs assessment and analysis and recommend learning and development initiatives.

Preferred Qualifications:

• A bachelors / master’s degree in the field of training or a related field.
• Learning / Training certifications is a plus.

Apply Here:

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