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Amazon SDS Training Manager – Shipping & Delivery Support

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Welcomes to Twinkle Talks. Today we have a new notification from Amazon company, regarding the role SDS Training Manager – Shipping & Delivery Support.

Key Job Responsibilities:

  • Work with stakeholders to identify target audience, training needs and ensure training delivery against required training timelines.
  • Manage a team of trainers, including their schedule, development and productivity.
  • Coordinate and plan trainings such as new hire, cross training, refreshers, onboardings, upskill, launch trainings and any other types of trainings.
  • Monitor, track and report on training completion and success metrics.
  • Responsible for general administration associated with running training programs.
  • Identify site-specific knowledge gaps through observations, focus groups, quality checks, and data analysis and propose specific training topics based on findings.

A day in the life:

on any given day you will do but not limited to the following activities:

  • Ensure that training is tracked, recorded and reported to stakeholders.
  • Coach and develop trainers.
  • Identify knowledge gaps and fix them.
  • Work with stakeholders to finalize training needs, duration and schedules.
  • Work on global projects and attend meetings.
  • Ensure that training processes are followed and adhered.

Basic Qualification:

  • 4+ years of experience in the field of training delivery in a corporate environment.
  • 2+ years of experience in successfully managing a team of trainers, and supporting their success and growth.
  • Competent user level of Microsoft Office tools (Word, Excel, and Power Point)
  • Excellent communication skills and the ability to work effectively with stakeholders and team members in a global environment.
  • Demonstrated success and experience with planning and implementing trainings.
  • Ability to work backwards from the needs of our customers and conduct training needs assessment and analysis and recommend learning and development initiatives.

Preferred Qualifications:

  • A bachelors / master’s degree in the field of training or a related field.
  • Learning / Training certifications is a plus.

Apply Here:

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