Hello everyone, welcome to Twinkle Talks. In this article we can see the Amazon latest seller partner support 2023 jobs, work from home. (Amazon latest SPS jobs 2023).

Job Description:

• The Selling partner support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and email support governed by internal service level agreements.
• The SPS associate will be responsible for providing timely and accurate operational support to 3rd party sellers on the Amazon platform.

Roles and Responsibilities:

• The seller support Associate demonstrates end to end ownership of every seller interaction coupled with proactive solving and provides exceptional support to sellers.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of seller’s issues.
• Demonstrates effective, clear and professional written and oral communication.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.

Basic Qualifications and Requirement:

• Education: Bachelor degree in any discipline with 0-10 years of experience.
• Excellent written and verbal communication in English.
• Candidates wiling to work on Phone/chat and emails (Concurrent blended profile).
• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Should be willing to service selling partners from all over the market places across the globe (Including India USA, EU, and ME).
• During the first four months (Training and Transition) no unplanned leaves are allowed.
• Weekly off: Rotational two-consecutive day off. It is a 5-day working week with 2 consecutive days off.

Required Internet, Desktop/Laptop details:

• Ability to use a desktop/Laptop and familiarity with Internet Browsers, windows OS, Microsoft Outlook and MS Office.
• Should have a good internet connection with a minimum speed 20 MBPS or better and should have at least 100 GB data from a reliable provider.
• Should have access to mobile phone at all times from a reliable provider.
• Should have power back up in case of power shut down.

Note:

Candidates who are based in Telangana only should apply.