Amazon Latest Jobs – Virtual Technical Support 2022

Virtual Technical Support (VTS):

• It is a work-from-home model for India, D2 VTS, which deals with Devices and Digital content. 
• VTS associates are expected to a work-from-home location approved by Amazon for all scheduled hours. 
• The associate responsibility is to ensure uninterrupted internet connectivity and a work-life environment at the home location so that associates can deliver their best in terms of productivity and quality. 

Knowledge & Required Desired skills:

• Good typing skills.
• Good composition skills – ability to compose grammatically correct, concise, and accurate written responses.
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer.
• Ability to communicate clearly with both internal and external customers.
• Good comprehension skills – ability to clearly understand and address customer issues appropriately.
• Action oriented, self disciplines and organized.
• Effective time management skills and ability to prioritize worktime to ensure productivity and department standards.
• Ability to communicate clearly with both internal and external customers.

Preferred Criteria:

• Experience working in a customer service environment for at least 6 months.
• Should ensure work-like environment with no disturbance during the work hours.
• Should ensure uninterrupted connectivity during working shift so as to ensure maximum productivity.
• Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

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